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Twilio: Elevated HTTP 500 and 503 Status Codes on the Create, Check, Update, and Fetch Verifications Endpoints of the Verify API

MinorStatus: resolvedStarted Resolved (18 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Twilio Verify was degraded for 29 minutes between 16:05 and 16:34 Pacific Time on 02/28/2025. During this period of time customers may have experienced elevated HTTP 500 and 503 status codes on the create, check, update, and fetch Verifications endpoints of the Twilio Verify API. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-03-01 00:55 UTC, resolved after 18 min, 1 update(s).

Title
Elevated HTTP 500 and 503 Status Codes on the Create, Check, Update, and Fetch Verifications Endpoints of the Verify API
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/dxn9ppybhz7x

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