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CompaniesHeapMonthly reportsMay 2022

Heap in May 2022: incidents, uptime and changes

8incidents posted
0labelled major or critical
100%free of major/critical
97.61%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 17 h 45 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 5 · No impact listed 3

Incidents 8

IncidentImpactStartedDurationStatusDay
Temporary Data LatencyNo impact listed24 hresolved05-03
Graph queries are slowMinor4.4 hresolved05-12
Queries stallingMinor19 minresolved05-17
Queries stallingMinor32 minresolved05-18
Temporary Data LatencyNo impact listed9.8 hresolved05-19
Temporary Data LatencyNo impact listed2.7 hresolved05-23
Temporary Data LatencyMinor4.4 hresolved05-25
Temporary Data LatencyMinor8.1 hresolved05-26

Maintenance 1

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Heap posted 8 status incidents in May 2022 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in May 2022
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2022/05

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