# Heap in May 2022: incidents, uptime and changes

> Heap in May 2022: 8 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2022/05
Last updated: 2022-06-01T00:00:00Z

- Incidents posted: 8 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 5, none 3
- Uptime (vendor-reported): 100% free of major/critical incidents, 97.61% free of any incident; outage time 0 min, incident time 17 h 45 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2022](https://rewindex.com/company/heap/2022/04.md) · Next: [June 2022](https://rewindex.com/company/heap/2022/06.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/4tp439ssf6ms.md) | none | 2022-05-03 16:36 UTC | 2022-05-04 16:14 UTC | 24 h | resolved |
| [Graph queries are slow](https://rewindex.com/company/heap/incidents/gvbk9nd6tbvd.md) | minor | 2022-05-12 21:27 UTC | 2022-05-13 01:53 UTC | 4.4 h | resolved |
| [Queries stalling](https://rewindex.com/company/heap/incidents/mmq8nlb3bj97.md) | minor | 2022-05-17 15:20 UTC | 2022-05-17 15:39 UTC | 19 min | resolved |
| [Queries stalling](https://rewindex.com/company/heap/incidents/8hhmycf9w68r.md) | minor | 2022-05-18 16:54 UTC | 2022-05-18 17:26 UTC | 32 min | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/y4xjj67ydg22.md) | none | 2022-05-19 15:26 UTC | 2022-05-20 01:15 UTC | 9.8 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/l3mdb4kg7cpk.md) | none | 2022-05-23 20:36 UTC | 2022-05-23 23:20 UTC | 2.7 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/fvtcffp8rycd.md) | minor | 2022-05-25 18:43 UTC | 2022-05-25 23:07 UTC | 4.4 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/vnrbncms2vhg.md) | minor | 2022-05-26 17:13 UTC | 2022-05-27 01:17 UTC | 8.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Web App Scheduled Maintenance](https://rewindex.com/company/heap/incidents/s52p4dmf6jpz.md) | maintenance | 2022-05-16 02:00 UTC | 2022-05-16 02:25 UTC | 25 min | resolved |

## Cite this

Heap posted 8 status incidents in May 2022 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2022/05
- Citation: Heap, “Heap in May 2022” (2022-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2022/05 (CC BY 4.0).
- Markdown link: `[Heap: Heap in May 2022 (2022-05-01)](https://rewindex.com/company/heap/2022/05)`


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Canonical: https://rewindex.com/company/heap/2022/05 · Markdown: https://rewindex.com/company/heap/2022/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:07:18.586Z