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CompaniesHeapMonthly reportsApril 2022

Heap in April 2022: incidents, uptime and changes

6incidents posted
1labelled major or critical
98.49%free of major/critical
96.65%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 10 h 52 min, incident time 24 h 5 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 3 · No impact listed 2

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Connect Sync Data StalenessMajor11 hresolved04-08

Other incidents 5

IncidentImpactStartedDurationStatusDay
Personal reports are public to other users in projectNo impact listed1.4 hresolved04-08
Heap Connect Sync DelaysMinor4.4 hresolved04-14
Temporary Data LatencyNo impact listed6.0 hresolved04-16
Live View LatencyMinor1.1 hresolved04-26
Temporary Data LatencyMinor7.9 hresolved04-26

Cite this

Heap posted 6 status incidents in April 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in April 2022
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2022/04

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