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CompaniesHeapMonthly reportsMarch 2022

Heap in March 2022: incidents, uptime and changes

7incidents posted
1labelled major or critical
99.64%free of major/critical
98.93%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 39 min, incident time 7 h 55 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 2 · No impact listed 4

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
App Query TimeoutsMajor2.6 hresolved03-22

Other incidents 6

IncidentImpactStartedDurationStatusDay
Heap Connect Sync DelaysMinor2.6 hresolved03-02
Account Based Analysis queries impactedNo impact listed2.2 hresolved03-02
Email reports not sent in the past 24hNo impact listed35 minresolved03-16
Temporary Data LatencyMinor2.7 hresolved03-21
Partial Data LatencyNo impact listed22 hresolved03-24
Email reports not sent in the past 24hNo impact listed1.8 hresolved03-28

Cite this

Heap posted 7 status incidents in March 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in March 2022
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2022/03

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