# Heap in April 2022: incidents, uptime and changes

> Heap in April 2022: 6 incidents on its status page (1 major or critical), 98.49% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2022/04
Last updated: 2022-05-01T00:00:00Z

- Incidents posted: 6 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 3, none 2
- Uptime (vendor-reported): 98.49% free of major/critical incidents, 96.65% free of any incident; outage time 10 h 52 min, incident time 24 h 5 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2022](https://rewindex.com/company/heap/2022/03.md) · Next: [May 2022](https://rewindex.com/company/heap/2022/05.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Connect Sync Data Staleness](https://rewindex.com/company/heap/incidents/dwkgr903rm0q.md) | major | 2022-04-08 18:26 UTC | 2022-04-09 05:18 UTC | 11 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Personal reports are public to other users in project](https://rewindex.com/company/heap/incidents/y48w2v4h5r2z.md) | none | 2022-04-08 16:02 UTC | 2022-04-08 17:25 UTC | 1.4 h | resolved |
| [Connect Sync Data Staleness](https://rewindex.com/company/heap/incidents/dwkgr903rm0q.md) | major | 2022-04-08 18:26 UTC | 2022-04-09 05:18 UTC | 11 h | resolved |
| [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/xc3lhyd9lz6d.md) | minor | 2022-04-14 13:53 UTC | 2022-04-14 18:16 UTC | 4.4 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/x01ddhjkc2c7.md) | none | 2022-04-16 05:21 UTC | 2022-04-16 11:21 UTC | 6.0 h | resolved |
| [Live View Latency](https://rewindex.com/company/heap/incidents/qpmkrtmj2qg4.md) | minor | 2022-04-26 16:13 UTC | 2022-04-26 17:19 UTC | 1.1 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/mlh6bq6ktx31.md) | minor | 2022-04-26 17:10 UTC | 2022-04-27 01:03 UTC | 7.9 h | resolved |

## Cite this

Heap posted 6 status incidents in April 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2022/04
- Citation: Heap, “Heap in April 2022” (2022-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2022/04 (CC BY 4.0).
- Markdown link: `[Heap: Heap in April 2022 (2022-04-01)](https://rewindex.com/company/heap/2022/04)`


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Canonical: https://rewindex.com/company/heap/2022/04 · Markdown: https://rewindex.com/company/heap/2022/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:53:22.163Z