Companies / Dropbox Sign / changes

Dropbox Sign change history

6Major incident
When (UTC)ChangeKind
Major incident: Dropbox Sign is experiencing an outage.
Dropbox Sign reported a major outage affecting signing, signature requests, finished document delivery, API callbacks, fax services, and HubSpot and Salesforce integrations. It ran from 2026-01-02 20:13 UTC to 2026-01-02 23:25 UTC, lasting 3 h 12 min. The vendor identified the issue, implemented a fix, and marked the incident resolved; no cause was stated.
Major incident
Critical incident: Sign is not working as expected.
Dropbox Sign reported a critical outage across its product suite, affecting signing, signature requests, document delivery, API callbacks, Forms, Fax, and HubSpot and Salesforce integrations. It started at 2025-07-02 18:47 UTC and was resolved at 2025-07-02 19:58 UTC, lasting 1 h 11 min; no cause or specific fix was stated.
Major incident
Major incident: We are currently experiencing performance problems with Forms
Dropbox Sign reported major performance problems affecting form sending and form filling through Dropbox Forms, starting at 2024-10-14 18:26 UTC. The incident was resolved at 2024-10-14 18:38 UTC after 12 min; no cause or specific fix was stated.
Major incident
Major incident: Partial Dropbox Sign Site Outage
Dropbox Sign reported a major partial site outage affecting API callbacks, document delivery, signature requests, signing, Dropbox Forms, and fax services. It started at 2024-06-17 23:17 UTC and was resolved at 2024-06-17 23:37 UTC, lasting 20 min; no cause or fix was stated.
Major incident
Major incident: Get Signatures is not working as expected.
Dropbox Sign reported a major outage affecting Get Signatures and the Core - Send signature requests and Send signature requests components. It started at 2023-12-08 17:51 UTC and was resolved at 2023-12-08 21:51 UTC, lasting 3 h 59 min; no cause or specific fix was stated.
Major incident
Major incident: Site Outage
Dropbox Sign reported a major site outage affecting signing, signature requests, document delivery, API callbacks, Dropbox Forms, fax services, and HubSpot and Salesforce integrations. It started at 2023-07-13 20:49 UTC and was resolved at 2023-07-13 20:53 UTC, with a computed duration of 3 min; no cause or fix was stated.
Major incident