# Dropbox Sign change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=<history_id>&page=N`. Company profile: [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 6 | 6 | 2026-01-02 20:13 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-01-02 20:13 UTC | Major incident | [Major incident: Dropbox Sign is experiencing an outage.](https://rewindex.com/change/id2ff1d9f8a4260.md) | outage | Dropbox Sign reported a major outage affecting signing, signature requests, finished document delivery, API callbacks, fax services, and HubSpot and Salesforce integrations. It ran from 2026-01-02 20:13 UTC to 2026-01-02 23:25 UTC, lasting 3 h 12 min. The vendor identified the issue, implemented a fix, and marked the incident resolved; no cause was stated. |
| 2025-07-02 18:47 UTC | Major incident | [Critical incident: Sign is not working as expected.](https://rewindex.com/change/iab420bdc86329b.md) | outage | Dropbox Sign reported a critical outage across its product suite, affecting signing, signature requests, document delivery, API callbacks, Forms, Fax, and HubSpot and Salesforce integrations. It started at 2025-07-02 18:47 UTC and was resolved at 2025-07-02 19:58 UTC, lasting 1 h 11 min; no cause or specific fix was stated. |
| 2024-10-14 18:26 UTC | Major incident | [Major incident: We are currently experiencing performance problems with Forms](https://rewindex.com/change/i50fb38741e7207.md) | degradation | Dropbox Sign reported major performance problems affecting form sending and form filling through Dropbox Forms, starting at 2024-10-14 18:26 UTC. The incident was resolved at 2024-10-14 18:38 UTC after 12 min; no cause or specific fix was stated. |
| 2024-06-17 23:17 UTC | Major incident | [Major incident: Partial Dropbox Sign Site Outage](https://rewindex.com/change/id77bd81fb2dfa6.md) | outage | Dropbox Sign reported a major partial site outage affecting API callbacks, document delivery, signature requests, signing, Dropbox Forms, and fax services. It started at 2024-06-17 23:17 UTC and was resolved at 2024-06-17 23:37 UTC, lasting 20 min; no cause or fix was stated. |
| 2023-12-08 17:51 UTC | Major incident | [Major incident: Get Signatures is not working as expected.](https://rewindex.com/change/i9d9674f397953a.md) | outage | Dropbox Sign reported a major outage affecting Get Signatures and the Core - Send signature requests and Send signature requests components. It started at 2023-12-08 17:51 UTC and was resolved at 2023-12-08 21:51 UTC, lasting 3 h 59 min; no cause or specific fix was stated. |
| 2023-07-13 20:49 UTC | Major incident | [Major incident: Site Outage](https://rewindex.com/change/i8b8741c5cda26b.md) | outage | Dropbox Sign reported a major site outage affecting signing, signature requests, document delivery, API callbacks, Dropbox Forms, fax services, and HubSpot and Salesforce integrations. It started at 2023-07-13 20:49 UTC and was resolved at 2023-07-13 20:53 UTC, with a computed duration of 3 min; no cause or fix was stated. |


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Canonical: https://rewindex.com/company/dropbox-sign/changes · Markdown: https://rewindex.com/company/dropbox-sign/changes.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/changes · Generated 2026-10-18T02:26:37.566Z