Everything SaaS vendor changes, page 19

Pipedream reported a critical incident affecting Connect API and HTTP event sources and workflows, starting at 2026-07-28 23:40 UTC. A fix was implemented by 2026-07-28 23:53 UTC, and the incident was resolved at 2026-07-28 23:59 UTC; the reported duration was 18 min.

Some Lovable users experienced errors when using chat in an incident rated major. It started at 2026-07-28 07:07 UTC and was resolved at 2026-07-28 07:24 UTC, lasting 17 min; no cause or specific fix was stated.

All VoyageAI models experienced elevated errors, affecting VoyageAI Embedding and Reranking Models; MongoDB Atlas rated the impact major. The incident started at 2026-07-27 23:37 UTC and was resolved at 2026-07-27 23:48 UTC, with a reported duration of 10 min. No cause or specific fix was stated.

Gorgias reported a major Gmail integration degradation that delayed email syncing from 2026-07-27 23:01 UTC to 2026-07-27 23:13 UTC, lasting 12 min. Gmail notifications resumed without changes by Gorgias, restoring normal syncing and ticket creation from new emails; Gorgias found no issue with its systems and suggested an external cause.

Hootsuite reported a major login outage affecting its Mobile Application and Web Application, with email/password login failures or incorrect SSO setup errors. It started at 2026-07-27 22:48 UTC and was resolved at 2026-07-28 02:46 UTC, lasting 3 h 57 min. Hootsuite identified the root cause and released an update, but did not disclose the cause.

Hootsuite reported a major incident affecting the Web Application’s Global Navigation Menu, making it difficult to navigate between platform areas. It started at 2026-07-27 20:44 UTC and was resolved at 2026-07-27 21:09 UTC, lasting 25 min; Hootsuite confirmed navigation was restored.

Rippling’s critical outage blocked web and mobile app access starting 2026-07-27 20:10 UTC and was resolved after 5 h 58 min. Access returned earlier, but queued tasks could leave group membership stale. Rippling increased infrastructure capacity and paused non-critical asynchronous tasks while investigating a recent change that may have increased query load.

ActiveCampaign reported critical platform instability affecting API Availability in APAC, EU and US regions, plus Site - Tracking and Tracking. The incident started at 2026-07-27 19:53 UTC and was resolved at 2026-07-27 21:15 UTC, lasting 1 h 22 min. The vendor identified the issue but did not specify a cause or fix.

Datadog reported a major Synthetics degradation starting 2026-07-27 19:05 UTC: tests continued running, but results were delayed. A fix was implemented, and the incident was resolved at 2026-07-27 19:52 UTC after 46 min.

DigitalOcean’s Agent Platform requests returned HTTP 500 errors, affecting Agentic Inference Cloud - Agent Runtime and Agent Runtime, with major impact. The incident started at 2026-07-27 18:31 UTC and was resolved at 2026-07-28 15:24 UTC, lasting 20 h 52 min; DigitalOcean reported identifying the issue and implementing a fix but provided no cause.

Discord reported a major outage affecting session starts and live DM delivery: users could have trouble logging in or receiving DMs live. It started at 2026-07-27 17:48 UTC and was resolved at 2026-07-27 18:05 UTC, lasting 17 min; no cause or fix was stated.

A critical dbt platform incident caused certificate or "insecure connection" warnings on US, AU, and EU/EMEA multi-tenant AWS instances after a certificate configuration change. The incident started at 2026-07-27 16:54 UTC and was resolved at 2026-07-27 18:50 UTC, lasting 1 h 56 min; dbt deployed a fix and reported normal access restored.

Descript reported a major incident affecting uploads to the media library’s root directory, starting 2026-07-27 16:37 UTC and resolved at 2026-07-27 16:54 UTC, with a reported duration of 16 min. Customers could work around the failure by creating a folder and uploading directly into it; no specific cause or fix was disclosed.

Sentry reported a critical US error and profile ingestion outage starting 2026-07-27 16:23 UTC, lasting 2 h 3 min and resolved at 2026-07-27 18:27 UTC. Ingestion was back up at 16:56 UTC, but ingestion and alerting delays continued; Sentry later confirmed the backlog was cleared and ingestion returned to normal.

Rippling reported a critical outage preventing access to its web and mobile apps, starting 2026-07-27 16:11 UTC and resolved at 2026-07-27 18:37 UTC (2 h 26 min). Rippling rolled back its latest deployment; access was restored at 16:32 UTC, and performance metrics were back to normal by 17:08 UTC.

WorkOS reported a major incident involving email delivery errors and Dashboard email delivery statuses not updating. It started at 2026-07-27 14:10 UTC and was resolved at 2026-07-27 17:37 UTC, lasting 3 h 27 min. WorkOS reported remediation restored delivery rates and Dashboard status updates; no cause was stated.

WorkOS reported a major email-delivery degradation starting 2026-07-27 10:05 UTC and resolved at 2026-07-27 13:04 UTC, lasting 2 h 58 min. An initial mitigation did not fully resolve the elevated errors; WorkOS applied a refined mitigation and confirmed delivery rates had recovered.

Gong reported a critical sign-in outage starting 2026-07-27 08:46 UTC, later narrowed to a subset of users across all environments signing in using Office 365 who could experience failures or authentication timeouts. The incident was resolved at 2026-07-27 10:05 UTC after 1 h 19 min; no specific cause or fix was disclosed.

RevenueCat reported a major Apple Receipt Server outage preventing validation of new purchases, starting 2026-07-26 23:06 UTC and resolved 2026-07-27 09:50 UTC (10 h 44 min). Temporary entitlements of at most 24 hours preserved access while validation was unavailable; all impacted purchases were replayed by resolution, with related webhook and integration events delayed.

Segment reported a major data processing issue affecting Data Processing Pipeline (US), Engage (US), and Journeys (US) from 2026-07-26 01:43 UTC to 2026-07-26 04:10 UTC, lasting 2 h 27 min. A fix was implemented by 03:02 UTC, and the incident was resolved.

Segment reported major Connections processing delays affecting Streaming Destinations (US), delaying destination delivery. The incident started at 2026-07-25 22:45 UTC and resolved at 2026-07-26 04:39 UTC, lasting 5 h 53 min. A fix was implemented at 07-25 23:39 UTC, with processing latency recovering under monitoring.

Some Supabase projects experienced authentication issues in a major-impact incident starting 2026-07-25 14:11 UTC and lasting 34 min, resolved at 2026-07-25 14:45 UTC. Supabase implemented a fix at 07-25 14:21 UTC and reported authentication had returned to normal at 07-25 14:25 UTC.

PlanetScale reported a major incident: Insights metrics underreported for Postgres and Vitess databases, while database traffic and connectivity were unaffected. It started at 2026-07-24 14:41 UTC and was resolved at 2026-07-24 17:42 UTC, lasting 3 h 0 min. Mitigations were in place by 07-24 17:04 UTC, with signs of recovery.

ClickHouse Cloud reported a major monitoring and billing degradation in ap-southeast-1, with possible service availability degradation; the initial update named eu-west-1. Impacts included stale dashboards, missing notifications/Prometheus metrics, stalled billing metering and unapplied autoscaling recommendations. It lasted 8 h 20 min, from 2026-07-24 13:07 UTC to 2026-07-24 21:28 UTC, with missing data backfilled.

Wix reported a critical outage affecting Checkout, My Sites, Sign-In, Site Dashboard, Site Editing and Site Loading, starting 2026-07-24 11:29 UTC. A fix was implemented by 11:57 UTC, and the incident was resolved at 2026-07-24 12:16 UTC; the recorded duration was 46 min.

Notion was not loading during a major outage that started at 2026-07-24 11:24 UTC and lasted 1 h 11 min. Notion reported service was back to normal at 2026-07-24 12:35 UTC; no cause or specific fix was stated.

Render reported a critical disruption affecting Oregon Web Services, with some services unreachable or experiencing failed requests. The incident started at 2026-07-24 11:16 UTC and was resolved at 2026-07-24 13:30 UTC, lasting 2 h 14 min. Render observed recovery across all services at 11:27 UTC and said it believed an upstream provider caused the issue.

Matillion reported a major outage involving S3 Load/Unload or Azure Blob Storage Load/Unload COPY failures, affecting Pipeline Execution in AU, EU and US regions. It started at 2026-07-24 08:02 UTC and was resolved at 2026-07-24 15:13 UTC, lasting 7 h 10 min; Matillion reported identifying the issue and implementing a fix.

Xero reported a major global incident affecting Xero Platform and Settings: some customers encountered slowness, errors and unavailable features when accessing or using Xero. It ran from 2026-07-24 01:59 UTC to 2026-07-24 03:02 UTC (1 h 3 min). Xero attributed the issue to a product release and restored service through a rollback.

Cohere reported a major Dashboard login outage: a continuous refresh loop prevented authentication. The incident ran from 2026-07-23 22:56 UTC to 2026-07-23 23:46 UTC (50 min); Cohere implemented a fix and confirmed resolution. API access, model inference, and all other Cohere services were unaffected.

Retool reported a critical Email Server outage from 2026-07-23 22:22 UTC to 2026-07-24 18:34 UTC, lasting 20 h 12 min. Some Retool Emails failed with “Disabled for sending spam” due to an upstream email provider issue; official user invites and password resets were unaffected. Retool restored the sending domain and normal delivery, and added safeguards against recurrence.

Vercel reported major telemetry delivery loss for Drains, recorded as starting and resolving at 2026-07-23 19:00 UTC (computed duration: 0 min). Its update identifies the affected window as 19:12–19:18 UTC: traces and events are unrecoverable, while logs remain accessible and exportable in the Logs UI dashboard. A fix was deployed; additional monitoring is being added.

v0 resolved a major Drains incident, recorded as starting 2026-07-23 19:00 UTC with a computed duration of 0 min. Its update reports unrecoverable traces and events between 19:12 and 19:18 UTC on July 23, 2026; undelivered logs remain accessible and exportable in the Logs UI dashboard. A fix was deployed.

Perplexity reported critical Computer sandbox issues starting at 2026-07-23 17:48 UTC, lasting 25 min and resolved at 2026-07-23 18:14 UTC. The vendor identified the problem and rolled back the impacted services; no specific cause was stated.

MongoDB Atlas reported a major outage affecting some Azure westus clusters: intermittent connection failures, inter-node communication issues, nodes appearing down, and delayed cluster modifications. It started 2026-07-23 16:21 UTC and resolved 2026-07-23 20:28 UTC (4 h 6 min); Azure confirmed networking issues, and recovery completed after Azure rolled out mitigation.

Optimizely reported a major outage in which login returned 429 errors, affecting access to some products through Optimizely Identity. It started at 2026-07-23 15:26 UTC and was resolved at 2026-07-23 18:41 UTC, lasting 3 h 15 min; Optimizely attributed it to a disruption with its identity provider, Okta.

A critical JFrog Cloud Platform outage affected a subset of customers using Artifactory and Security - Xray in Azure US West (California), from 2026-07-23 15:04 UTC to 2026-07-23 20:32 UTC, lasting 5 h 27 min. JFrog reported several Azure backend service outages, implemented a fix, and marked the incident resolved.

Inngest reported major function-processing delays starting 2026-07-23 14:17 UTC, resolved at 2026-07-23 15:24 UTC (1 h 6 min); delays began around 14:03 UTC. An issue publishing to a new Kafka topic delayed function scheduling; the team isolated the topic and scaled consuming services to clear the backlog. No events were dropped.

Box Hubs users were unable to load the Hubs gallery; the vendor recorded major impact. The incident started at 2026-07-23 14:14 UTC and was resolved at 2026-07-23 14:30 UTC, with a computed duration of 15 min. Box reported identifying the underlying cause without specifying it and confirmed full functionality was restored.

Box reported major impact to File Request, with users potentially experiencing delayed metadata updates when uploading files. The incident started 2026-07-23 09:45 UTC and was resolved 2026-07-23 11:42 UTC, lasting 1 h 56 min; Box confirmed full functionality was restored.

Vercel reported a major incident causing Dashboard chart and observability-data loading timeouts for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. It lasted 45 min, from 2026-07-23 07:33 UTC to 2026-07-23 08:18 UTC. Vercel identified the source and implemented a fix, with recovery reported at 07-23 07:55 UTC.

v0 reported a major incident causing Dashboard chart and observability-data timeouts for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. It started at 2026-07-23 07:33 UTC and was resolved at 2026-07-23 08:18 UTC, lasting 45 min. The team identified the source and implemented a fix, but did not specify the cause.

v0 reported a critical incident involving dashboard authentication errors that made the dashboard inaccessible for some users. It started at 2026-07-23 06:47 UTC and lasted 54 min, resolving at 2026-07-23 07:41 UTC; a fix was implemented by 2026-07-23 07:08 UTC.

Vercel reported a critical dashboard authentication incident that made the dashboard inaccessible for some users starting at 2026-07-23 06:47 UTC. A fix was implemented by 2026-07-23 07:08 UTC, and the incident was resolved at 2026-07-23 07:41 UTC after 54 min.

Descript reported a critical incident in which Video Regenerate failed for some users, starting at 2026-07-23 00:20 UTC and resolved at 2026-07-23 02:47 UTC, lasting 2 h 26 min. Functionality was fully restored by 02:39 UTC; no cause or specific fix was stated.

Discord reported a major incident preventing voice connections from 2026-07-22 23:32 UTC to 2026-07-22 23:57 UTC, lasting 25 min. A fix was implemented by 07-22 23:49 UTC, and the incident was resolved.

1Password reported a major SaaS Manager outage in USA/Global starting 2026-07-22 17:55 UTC, resolved at 2026-07-22 19:20 UTC after 1 h 25 min. SaaS Manager could not communicate with Managed Credentials, potentially preventing Better Together customers from changing credential ownership. A fix was deployed.

Codecov Backend upload processing was severely delayed in a major-impact incident starting 2026-07-22 15:02 UTC and resolved at 2026-07-22 21:00 UTC, lasting 5 h 57 min. Codecov implemented a fix and reported the task backlog clearing, with affected users beginning to receive notifications.

Sanity reported a major incident affecting api.sanity.io and Studio, with some users stuck on "Trying to connect" or unable to load Studio. It started at 2026-07-22 12:38 UTC and lasted 5 h 27 min, resolving at 2026-07-22 18:05 UTC; after a recurrence affecting additional services, Sanity implemented a fix.