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This incident has been resolved. Pricing API is operating normally at this time
their side, and we have fixed the Apple store transactions that were affected so prices with redeemed offer codes are now being reported accurately
We are glad to inform you that the fix has been implemented and the
This incident has been resolved.
- IncidentLimited Billing Issue
issue where a few Custom and Performance Plan customers were getting redundant charges for user seats when building at the very end of their billing cycle. Credit charges for affected customers would
This incident has been resolved.
This incident has been resolved. The pricing pages are back online
issue affecting prices for some calls when accessed via the REST API has been resolved and the service is functioning normally at this time
This incident is now resolved. Thanks for bearing with us!
Issues with Pricing page on Twilio Console has been resolved and it is operating normally at this time
- IncidentPrice preview errors
We’ve deployed a fix and are closing this incident. We’re sorry for
- IncidentAcuity Scheduling - We're experiencing increased response times and an increase in error rates.
This incident has been resolved. Thanks for your patience.
incident has been resolved and User Authentication Identity SNA failure increase and Gateway API failure increase for EE in the United Kingdom is operating normally
- IncidentCall Price Updates Delayed
longer experiencing an issue with the REST API delaying call price updates. This incident has been resolved
Delay in updating Voice pricing for calls has been resolved and Voice REST API is operating normally at this time
This incident has been resolved. As communicated via email, all indexes in the gcp
Twilio customers may be experiencing User Authentication Identity SNA failure increase and Gateway API failure increase for T-Mobile in the United States. Our team has identified the cause, and is working
- IncidentPricing Delays
issue impacting our billing system that caused delayed pricing information for messages, calls, recordings, and transcriptions fetched via public API has been resolved
identify customers who were incorrectly charged due to the unintended early enablement of the new Per Message Pricing (PMP) by Meta. As it is now July 1st, 2025 in certain countries, Meta
- IncidentIncreased latency
The rollback has been completed.