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CompaniesXeroMonthly reportsMarch 2021

Xero in March 2021: incidents, uptime and changes

9incidents posted
3labelled major or critical
99.72%free of major/critical
95.02%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 2 min, incident time 37 h. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 4 · No impact listed 2

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Some users are unable to load their DashboardMajor47 minresolved03-25
Some Payroll users are getting timeouts in XeroMajor11 minresolved03-30
Some users experiencing performance issues in XeroMajor1.1 hresolved03-31

Other incidents 6

IncidentImpactStartedDurationStatusDay
Xero Community site is currently downMinor32 minresolved03-03
Users unable to create Batch PaymentsMinor4.0 hresolved03-03
NZ GST users are unable to e-file GST to IRD in XeroMinor16 minresolved03-04
Scheduled Xero Projects system maintenance from 7:00 pm to 7:05 pm UTC on Saturday, 13 March 2021No impact listed41 hresolved03-12
Users getting an error when accessing MTD VAT Returns.Minor30 hresolved03-16
Scheduled Xero system maintenanceNo impact listed2 dresolved03-19

Cite this

Xero posted 9 status incidents in March 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in March 2021
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2021/03

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