# Xero in March 2021: incidents, uptime and changes

> Xero in March 2021: 9 incidents on its status page (3 major or critical), 99.72% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2021/03
Last updated: 2021-04-01T00:00:00Z

- Incidents posted: 9 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 4, none 2
- Uptime (vendor-reported): 99.72% free of major/critical incidents, 95.02% free of any incident; outage time 2 h 2 min, incident time 37 h
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2021](https://rewindex.com/company/xero/2021/02.md) · Next: [April 2021](https://rewindex.com/company/xero/2021/04.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to load their Dashboard](https://rewindex.com/company/xero/incidents/bnt73767gqhb.md) | major | 2021-03-25 01:18 UTC | 2021-03-25 02:05 UTC | 47 min | resolved |
| [Some Payroll users are getting timeouts in Xero](https://rewindex.com/company/xero/incidents/220plb69s5kn.md) | major | 2021-03-30 06:17 UTC | 2021-03-30 06:28 UTC | 11 min | resolved |
| [Some users experiencing performance issues in Xero](https://rewindex.com/company/xero/incidents/wyp8hpz5tsph.md) | major | 2021-03-31 22:39 UTC | 2021-03-31 23:43 UTC | 1.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero Community site is currently down](https://rewindex.com/company/xero/incidents/lckzr1d7lpg4.md) | minor | 2021-03-03 00:13 UTC | 2021-03-03 00:45 UTC | 32 min | resolved |
| [Users unable to create Batch Payments](https://rewindex.com/company/xero/incidents/vjllxg1x5jzr.md) | minor | 2021-03-03 15:54 UTC | 2021-03-03 19:57 UTC | 4.0 h | resolved |
| [NZ GST users are unable to e-file GST to IRD in Xero](https://rewindex.com/company/xero/incidents/d5krl9mf7dxf.md) | minor | 2021-03-04 00:24 UTC | 2021-03-04 00:40 UTC | 16 min | resolved |
| [Scheduled Xero Projects system maintenance from 7:00 pm to 7:05 pm UTC on Saturday, 13 March 2021](https://rewindex.com/company/xero/incidents/7dl6w53wkxw6.md) | none | 2021-03-12 01:51 UTC | 2021-03-13 19:11 UTC | 41 h | resolved |
| [Users getting an error when accessing MTD VAT Returns.](https://rewindex.com/company/xero/incidents/zw0dqnz9p7zj.md) | minor | 2021-03-16 11:00 UTC | 2021-03-17 17:07 UTC | 30 h | resolved |
| [Scheduled Xero system maintenance](https://rewindex.com/company/xero/incidents/zk86895qshwm.md) | none | 2021-03-19 00:29 UTC | 2021-03-21 07:30 UTC | 2 d | resolved |
| [Some users are unable to load their Dashboard](https://rewindex.com/company/xero/incidents/bnt73767gqhb.md) | major | 2021-03-25 01:18 UTC | 2021-03-25 02:05 UTC | 47 min | resolved |
| [Some Payroll users are getting timeouts in Xero](https://rewindex.com/company/xero/incidents/220plb69s5kn.md) | major | 2021-03-30 06:17 UTC | 2021-03-30 06:28 UTC | 11 min | resolved |
| [Some users experiencing performance issues in Xero](https://rewindex.com/company/xero/incidents/wyp8hpz5tsph.md) | major | 2021-03-31 22:39 UTC | 2021-03-31 23:43 UTC | 1.1 h | resolved |

## Cite this

Xero posted 9 status incidents in March 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2021/03
- Citation: Xero, “Xero in March 2021” (2021-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2021/03 (CC BY 4.0).
- Markdown link: `[Xero: Xero in March 2021 (2021-03-01)](https://rewindex.com/company/xero/2021/03)`


---
Canonical: https://rewindex.com/company/xero/2021/03 · Markdown: https://rewindex.com/company/xero/2021/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:32:09.257Z