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CompaniesVonageMonthly reportsJune 2023

Vonage in June 2023: incidents, uptime and changes

64incidents posted
1labelled major or critical
99.82%free of major/critical
47.65%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 14 min, incident time 15.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 55 · No impact listed 8

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Archive Inspector Tool for Video is Not WorkingCritical1.2 hresolved06-06

Other incidents 63

IncidentImpactStartedDurationStatusDay
Service Issue in PlatformNo impact listed5.0 hresolved06-01
Uzbekistan SMS - Delivery Degradation towards UzMobile NetworkMinor14 hresolved06-01
Service Issues in Messages API- WhatsApp CloudMinor2.3 hresolved06-01
Turn server failure in US-WEST-2 (Oregon)No impact listed0 minresolved06-02
Mexico SMS - Delivery degradation towards AT&TMinor6.9 hresolved06-02
Myanmar SMS - Delivery degradation towards Myanmar Posts and TelecommunicationsMinor3.6 hresolved06-03
Vietnam SMS - Delay with SMS brand name for MobifoneMinor19 hresolved06-03
Afghanistan SMS - Degradation affecting RoshanMinor3.5 hresolved06-04
USA & Canada Toll Free SMS - Delivery degradationMinor1.6 hresolved06-05
Venezuela SMS - Degradation affecting MovilnetMinor4.4 hresolved06-06
Pakistan SMS - Degradation to Telenor PakistanMinor5.5 hresolved06-07
Service Issue in Platform: Messages APIMinor2 dresolved06-07
USA MMS - Delivery receipt delays affecting messages sent using MMS enabled US Short CodesMinor2.8 hresolved06-07
Video API Issue with loading data in InspectorNo impact listed19 hresolved06-07
Delays in uploading archives in US-EAST-1 and EU-CENTRAL-1 regionsNo impact listed35 minresolved06-07
USA - SMS traffic degradation affecting 10DLC numbers sending to VerizonMinor3.0 hresolved06-08
Israel SMS - Degradation to Pelephone and CellcomMinor8.5 hresolved06-09
Service Issue in Platform: US 10 DLCMinor20 hresolved06-09
USA MMS - Latency affecting AT&TMinor6.7 hresolved06-09
USA SMS and MMS - Degradation affecting AT&TMinor3.3 hresolved06-13
Pakistan SMS - Degradation to Telenor PakistanMinor17 hresolved06-13
Service Issue in PlatformMinor2.9 hresolved06-13
Chile SMS - Delivery Degradation towards Telefonica MovilesMinor3.1 hresolved06-13
Ukraine SMS - Degradation affecting UtelMinor1.6 hresolved06-14
Issue with broadcast serviceMinor18 minresolved06-15
Kazakhstan SMS - Degradation affecting Beeline (KaR-Tel)Minor11 hresolved06-15
USA SMS - Delivery Receipt Degradation affecting 10DLC traffic towards T-MobileMinor3.1 hresolved06-15
Thailand SMS - Degradation for Inbound SMS towards a subset of Thailand Long Virtual NumbersMinor7 dresolved06-16
SIP Interconnect issue in US East regionNo impact listed1.4 hresolved06-16
Service Issue in Platform: Messages APIMinor2.7 hresolved06-16
Kyrgyzstan SMS - Delivery degradation towards NurTelecomMinor6.2 hresolved06-16
Bangladesh SMS - Delivery degradation towards GrameenPhoneMinor5.1 hresolved06-18
Nigeria SMS - Delivery Degradation in Glo Mobile (Globacom) networkMinor23 hresolved06-19
Germany SMS - Delivery degradation towards Telefonica GermanyMinor9.9 hresolved06-19
Brazil SMS - Degradation for Inbound/Outbound SMS towards Brazil Long Virtual NumbersMinor3.4 hresolved06-19
Spain SMS - Degradation of 2 Way SMS on a subset of Spain Long Virtual NumbersMinor2.3 hresolved06-19
Yemen SMS - Delivery degradation towards Yemen MobileMinor6.5 hresolved06-20
Service Issue in PlatformNo impact listed0 minresolved06-20
Iran SMS - Delivery degradation towards Irancell networkMinor5.7 hresolved06-20
Voice API Service Issue in Dublin Data Centre (EU 3)Minor3.2 hresolved06-20
TURN/TLS issue in Video(Standard environment)Minor35 minresolved06-20
France SMS - Delivery degradation towards Bouygues TelecomMinor6.3 hresolved06-20
Russia, Uzbekistan, Belarus SMS - Degradation for Inbound SMS towards a subset of Long Virtual NumbersMinor16 hresolved06-20
USA SMS - message latency affecting subset of short codes towards T-MobileMinor2.0 hresolved06-21
Canada SMS - latency affecting toll-free numbers sending SMS to Freedom Mobile and Videotron networksMinor1.1 hresolved06-22
Denmark SMS - Degradation of Inbound SMS towards a subset of Long Virtual NumbersMinor48 minresolved06-22
Nigeria SMS - Delivery Degradation towards Glo Mobile (Globacom) networkMinor5.8 hresolved06-22
China SMS - Partial degradation of Pre-Registered brandsMinor8.6 hresolved06-22
USA MMS - Latency affecting T-Mobile delivery receiptsMinor1.1 hresolved06-22
Pakistan SMS - Degradation towards Ufone networkMinor3.1 hresolved06-23
Sudan SMS - Delivery degradation towards ZainMinor7.5 hresolved06-23
MTN SMS - Degradation of messages towards MTN networksMinor5.8 hresolved06-23
Service Issue in PlatformMinor2.5 hresolved06-23
Israel SMS - Degradation towards all networks via Israel long virtual numbers and Pre-Registered sender IDMinor2.1 hresolved06-26
Thailand SMS - Delivery degradation towards AIS networkMinor5.4 hresolved06-27
Service Issue in PlatformMinor1.9 hresolved06-27
Video API Playground Tool - Failure to Create SessionMinor1.2 hresolved06-27
Service Issue in PlatformMinor7.3 hresolved06-28
Trouble accessing the Insights graphql APINo impact listed37 minresolved06-29
Mexico SMS - degradation of preregistered and subset of outbound traffic towards networks in MexicoMinor3.0 hresolved06-29
Service Issue in PlatformNo impact listed19 minresolved06-29
Mexico SMS - degradation of preregistered and subset of outbound traffic towards networks in MexicoMinor9.2 hresolved06-29
United Kingdom SMS - Delivery Degradation towards United Kingdom O2, Sky and Virgin networksMinor14 hresolved06-30

Maintenance 86

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Cite this

Vonage posted 64 status incidents in June 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Vonage in June 2023
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/2023/06

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