Vonage: Service Issues in Messages API- WhatsApp Cloud
Timeline of updates
- resolved
This incident has been resolved. Customers might have faced issues with sending template messages via WhatsApp (Cloud API numbers) and sandbox from 1st June 2023 18:19 UTC to 21:01 UTC. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2023-06-01 20:08 UTC, resolved after 2.3 h, 1 update(s).
- Title
- Service Issues in Messages API- WhatsApp Cloud
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/zdtpdsc7vbd6
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