# Vonage: Service Issues in Messages API- WhatsApp Cloud

> Vonage status incident “Service Issues in Messages API- WhatsApp Cloud” on 2023-06-01: impact minor (vendor’s label), 2.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/zdtpdsc7vbd6
Last updated: 2023-06-01T22:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-06-01 20:08 UTC · Resolved: 2023-06-01 22:23 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/zdtpdsc7vbd6](https://vonageapi.statuspage.io/incidents/zdtpdsc7vbd6)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2023-06-01 22:23 UTC: This incident has been resolved. Customers might have faced issues with sending template messages via WhatsApp (Cloud API numbers) and sandbox from 1st June 2023 18:19 UTC to 21:01 UTC. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2023-06-01 20:08 UTC, resolved after 2.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/zdtpdsc7vbd6
- Citation: Vonage, “Service Issues in Messages API- WhatsApp Cloud” (2023-06-01 20:08 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/zdtpdsc7vbd6 (CC BY 4.0).
- Markdown link: `[Vonage: Service Issues in Messages API- WhatsApp Cloud (2023-06-01)](https://rewindex.com/company/vonage/incidents/zdtpdsc7vbd6)`


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Canonical: https://rewindex.com/company/vonage/incidents/zdtpdsc7vbd6 · Markdown: https://rewindex.com/company/vonage/incidents/zdtpdsc7vbd6.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/zdtpdsc7vbd6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:44:48.380Z