Vonage: Service Issue in Platform
Timeline of updates
- resolved
Our monitoring has alerted us that there was a latency issue in one of our EU servers that impacted Voice & message API requests on Jun 20th, 2023 between 04:00 UTC to 04:16 UTC. The impact was minimal and was resolved immediately. If there is a customer impact, it is likely to be affecting the following products: Voice & Messages API Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling (opens in new tab) - for an explanation of our approach to publishing incidents.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2023-06-20 05:06 UTC, resolved after 0 min, 1 update(s).
- Title
- Service Issue in Platform
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/mr2jn6v47h58
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