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CompaniesSurveyMonkeyMonthly reportsApril 2026

SurveyMonkey in April 2026: incidents, uptime and changes

10incidents posted
5labelled major or critical
98.24%free of major/critical
96.57%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 12 h 38 min, incident time 24 h 40 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 5 · Minor 5

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
Errors showing on Analyze chartsMajor3.3 hresolved04-13
Low survey completion rate for RewardsApp Surveys with Advanced-LogicMajor3.0 hresolved04-15
Intermittent error when logging inMajor18 minresolved04-22
TURF and Empirical Bayes not working on MaxDiff surveysMajor6.1 hresolved04-24
App listing cannot be updated on SurveyMonkeyMajor2.0 hresolved04-24

Other incidents 5

IncidentImpactStartedDurationStatusDay
Audience preview tool inaccessible for logged out customers.Minor5.2 hresolved04-21
EU Customers unable to access Help Center and Chat SupportMinor43 minresolved04-23
Delays in Email delivery (i.e. Email Invitations, Reminders, Thank You emails)Minor41 minresolved04-23
Copied surveys drafts not appearing in survey listMinor5.7 hresolved04-24
Question Summaries incorrectly displaying response countMinor18 minresolved04-27

Cite this

SurveyMonkey posted 10 status incidents in April 2026 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
SurveyMonkey in April 2026
Vendor
SurveyMonkey
Date
URL
https://rewindex.com/company/surveymonkey/2026/04

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