CompaniesSurveyMonkeyIncidents
SurveyMonkey: Audience preview tool inaccessible for logged out customers.
Affected components: SurveyMonkey
Timeline of updates
- identified
We are aware of an issue with the Audience preview tool showing an error when attempting to access. This issue is only impacting logged out customers. If you login, the tool should work as normal. We are currently working on a solution for this issue.
- resolved
This incident has been resolved.
Archive proof
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How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
0fd8697fffdc32db…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by SurveyMonkey, started 2026-04-21 15:27 UTC, resolved after 5.2 h, 2 update(s).
- Title
- Audience preview tool inaccessible for logged out customers.
- Vendor
- SurveyMonkey
- Date
- URL
- https://rewindex.com/company/surveymonkey/incidents/q55l3ztvs8r2
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