Companies / Statuspage / changes

Statuspage change history

15Major incident
When (UTC)ChangeKind
Critical incident: Issues displaying system metrics
Statuspage reported a critical incident affecting system metrics display, including Custom, Datadog, New Relic and Pingdom integrations. It started 2026-02-26 06:18 UTC and was resolved 2026-03-13 18:27 UTC, lasting 15 days 12 h. A fix was reported complete for all customers on 02-27 07:50 UTC, before formal resolution.
Major incident
Critical incident: Issues displaying system metrics
Statuspage reported a critical incident affecting System Metrics displays from 2026-02-02 21:22 UTC to 2026-02-23 10:00 UTC, lasting 20 days 12 h. Underlying chart data could cause display errors on customer Statuspages, prompting Statuspage to disable System Metrics temporarily; a new implementation was enabled for all customers by resolution.
Major incident
Major incident: Statuspage API Access Issues
Statuspage reported a major API incident starting 2026-02-02 10:56 UTC, lasting 5 h 44 min until resolution at 2026-02-02 16:40 UTC. A planned old-key cleanup unintentionally disabled new keys, causing authorization errors in some customers’ API integrations; UI and core functions remained available. Customers could generate replacement keys; Statuspage restored affected keys from a point-in-time database backup.
Major incident
Major incident: Atlassian Cloud Services impacted
A major incident linked to an AWS DynamoDB outage potentially caused intermittent login issues at manage.statuspage.io. Recorded start: 2025-10-21 09:48 UTC; computed duration: unknown, with conflicting timestamps. The postmortem reports disruption between Oct 20, 2025 06:48 UTC and Oct 21, 2025 04:05 UTC; full functionality returned Oct 21, 2025 - 05:24 UTC.
Major incident
Major incident: Statuspage API is facing intermittent issues
Statuspage reported major intermittent API issues affecting Authenticated API, Hosted Pages - Public API, Management - Authenticated API, and Public API. The incident started at 2024-03-13 08:00 UTC and resolved at 2024-03-13 10:27 UTC, lasting 2 h 26 min. A fix was implemented and the API reported fully recovered at 03-13 08:47 UTC.
Major incident
Major incident: Intermittent issues in incidents shown in Status embed frame
Statuspage reported a major incident affecting the Status Embed Widget: a few customers intermittently saw incorrect cached responses in their embedded status frames. It started at 2023-11-17 16:37 UTC and was resolved at 2023-11-17 17:25 UTC, lasting 48 min.
Major incident
Major incident: Intermittent errors while accessing public Statuspages
Statuspage recorded major intermittent public-page errors starting 2023-10-28 07:36 UTC, resolved at 2023-10-28 08:01 UTC (24 min). The postmortem reports all functionality affected in all regions from 06:00 UTC to 07:45 UTC on October 28, 2023, due to a database performance issue during scheduled database maintenance.
Major incident
Major incident: Atlassian Account login issues
Statuspage reported a major Atlassian Account login and signup incident affecting some Cloud customers and web portals, starting 2023-09-13 14:16 UTC and resolved 2023-09-13 19:37 UTC (5 h 21 min). A postmortem attributed sign-in and signup API failures to misconfigured rate limits in an internal service; mitigation restored access.
Major incident
Major incident: Increased error rate while SMS Subscription signups
Statuspage reported a major incident affecting SMS subscription signups, with increased errors on Notifications - SMS and SMS. It started at 2023-04-06 15:52 UTC and was resolved at 2023-04-06 19:17 UTC, lasting 3 h 24 min; the vendor described the issue as intermittent but stated no cause or fix.
Major incident
Major incident: SSO enabled private pages are facing authentication issues
Statuspage reported a major authentication outage affecting SSO-enabled private pages using Google Auth and SAML 2.0, from 2023-02-14 12:32 UTC to 2023-02-14 14:35 UTC (2 h 2 min). A fix was implemented by 2023-02-14 14:09 UTC, and the incident was resolved.
Major incident
Critical incident: Statuspage notifications are not being sent out
Statuspage reported a critical outage affecting Email, SMS, Twitter and Webhook notifications from 2022-11-09 22:37 UTC to 2022-11-09 23:10 UTC, lasting 33 min. A fix was implemented; all notifications were processed and none were lost.
Major incident
Major incident: Billing page inaccessible for some customers
Some Statuspage customers could not access the Billing page in a major-impact incident that started at 2022-09-12 16:06 UTC and was resolved at 2022-09-12 20:49 UTC, lasting 4 h 43 min. Statuspage identified the issue and implemented a fix, reporting that access should be restored for all customers at 09-12 17:03 UTC.
Major incident
Major incident: Errors accessing manage portal
Statuspage reported a major incident involving errors accessing the manage portal, starting and resolving at 2022-07-21 17:20 UTC (0 min). The vendor attributed the errors to a recent deploy and restored normal traffic by rolling back to a previous code version.
Major incident
Major incident: Elevated Errors for New SMS Subscriptions
Statuspage reported a major incident involving elevated errors for new SMS subscriptions, affecting Hosted Pages - SMS Subscription and SMS Subscription. It started at 2022-07-21 16:37 UTC and was resolved at 2022-07-21 16:49 UTC, lasting 12 min; no cause or specific fix was stated.
Major incident
Major incident: Public API experiencing increased errors
Statuspage reported a major Public API incident in which increased load caused API errors. The incident started and was resolved at 2022-02-07 18:00 UTC, with a computed duration of 0 min.
Major incident