Changes / Statuspage / SSO enabled private pages are facing authentication issues

Statuspage: Major incident: SSO enabled private pages are facing authentication issues

Summary

Statuspage reported a major authentication outage affecting SSO-enabled private pages using Google Auth and SAML 2.0, from 2023-02-14 12:32 UTC to 2023-02-14 14:35 UTC (2 h 2 min). A fix was implemented by 2023-02-14 14:09 UTC, and the incident was resolved.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: mstspg.co (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: SSO enabled private pages are facing authentication issues
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2023-02-14 12:32 UTC
AddedResolved time#5
Before: not present
After: 2023-02-14 14:35 UTC
AddedAffected components#6
Before: not present
After: Authentication - Page Google Auth, Authentication - Page SAML 2.0, Page Google Auth, Page SAML 2.0
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating the issue.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: SSO enabled private pages are facing authentication issues (this change)
Statuspage reported a major authentication outage affecting SSO-enabled private pages using Google Auth and SAML 2.0, from 2023-02-14 12:32 UTC to 2023-02-14 14:35 UTC (2 h 2 min). A fix was implemented by 2023-02-14 14:09 UTC, and the incident was resolved.
Major incident

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