# Statuspage: Major incident: SSO enabled private pages are facing authentication issues

**Summary:** Statuspage reported a major authentication outage affecting SSO-enabled private pages using Google Auth and SAML 2.0, from 2023-02-14 12:32 UTC to 2023-02-14 14:35 UTC (2 h 2 min). A fix was implemented by 2023-02-14 14:09 UTC, and the incident was resolved. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2023-02-14 12:32 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: http://mstspg.co/47snwxktxxfb](http://mstspg.co/47snwxktxxfb)
- [Company: Statuspage](https://rewindex.com/company/statuspage.md)
- Versions: before (none: first archived) → after incident\_version:291/54wfy5snzm7c@00787ed7f7ae
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ SSO enabled private pages are facing authentication issues
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2023-02-14 12:32 UTC
```

**5. Added: Resolved time**

```diff
+ 2023-02-14 14:35 UTC
```

**6. Added: Affected components**

```diff
+ Authentication - Page Google Auth, Authentication - Page SAML 2.0, Page Google Auth, Page SAML 2.0
```

**7. Added: Update** (investigating) · 2023-02-14 12:32 UTC

```diff
+ We are currently investigating the issue.
```

**8. Added: Update** (monitoring) · 2023-02-14 14:09 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2023-02-14 14:35 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2023-02-14 12:32 UTC | Major incident: SSO enabled private pages are facing authentication issues (this change) | outage |

All Statuspage changes: [timeline](https://rewindex.com/company/statuspage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i1bf8e369078949 · Markdown: https://rewindex.com/change/i1bf8e369078949.md · JSON: https://rewindex.com/api/v1/changes/i1bf8e369078949 · Generated 2026-10-18T03:29:12.241Z