CompaniesPandaDocMonthly reportsAugust 2022
PandaDoc in August 2022: incidents, uptime and changes
6incidents posted
4labelled major or critical
99.00%free of major/critical
98.77%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 7 h 26 min, incident time 9 h 7 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 4 · Minor 2
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Unable to create document from template | Major | 59 min | resolved | 08-15 | |
| Unable to upload document | Major | 2.6 h | resolved | 08-16 | |
| PandaDoc Performance Degradation | Major | 2.3 h | resolved | 08-22 | |
| Clients have issues with creating templates/documents | Major | 1.6 h | resolved | 08-30 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Customer is unable to send/sign documents | Minor | 12 min | resolved | 08-08 | |
| Trouble Opening Documents | Minor | 1.5 h | resolved | 08-23 |
Cite this
PandaDoc posted 6 status incidents in August 2022 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- PandaDoc in August 2022
- Vendor
- PandaDoc
- Date
- URL
- https://rewindex.com/company/pandadoc/2022/08