# PandaDoc in August 2022: incidents, uptime and changes

> PandaDoc in August 2022: 6 incidents on its status page (4 major or critical), 99.00% free of major or critical incidents (vendor-reported). From Rewindex’s archive of PandaDoc’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pandadoc/2022/08
Last updated: 2022-09-01T00:00:00Z

- Incidents posted: 6 (major/critical: 4) · Maintenance: 0
- By vendor impact label: major 4, minor 2
- Uptime (vendor-reported): 99.00% free of major/critical incidents, 98.77% free of any incident; outage time 7 h 26 min, incident time 9 h 7 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2022](https://rewindex.com/company/pandadoc/2022/07.md) · Next: [September 2022](https://rewindex.com/company/pandadoc/2022/09.md) · [All months](https://rewindex.com/company/pandadoc/reports.md) · [PandaDoc](https://rewindex.com/company/pandadoc.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to create document from template](https://rewindex.com/company/pandadoc/incidents/cw8ssrzbjf7q.md) | major | 2022-08-15 16:06 UTC | 2022-08-15 17:05 UTC | 59 min | resolved |
| [Unable to upload document](https://rewindex.com/company/pandadoc/incidents/zdjmj2bvtpgn.md) | major | 2022-08-16 12:45 UTC | 2022-08-16 15:20 UTC | 2.6 h | resolved |
| [PandaDoc Performance Degradation](https://rewindex.com/company/pandadoc/incidents/pvmbtfcrm0b7.md) | major | 2022-08-22 15:13 UTC | 2022-08-22 17:31 UTC | 2.3 h | resolved |
| [Clients have issues with creating templates/documents](https://rewindex.com/company/pandadoc/incidents/t4xssbjxtj64.md) | major | 2022-08-30 16:00 UTC | 2022-08-30 17:33 UTC | 1.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Customer is unable to send/sign documents](https://rewindex.com/company/pandadoc/incidents/xs6wk2zmvl4b.md) | minor | 2022-08-08 16:12 UTC | 2022-08-08 16:24 UTC | 12 min | resolved |
| [Unable to create document from template](https://rewindex.com/company/pandadoc/incidents/cw8ssrzbjf7q.md) | major | 2022-08-15 16:06 UTC | 2022-08-15 17:05 UTC | 59 min | resolved |
| [Unable to upload document](https://rewindex.com/company/pandadoc/incidents/zdjmj2bvtpgn.md) | major | 2022-08-16 12:45 UTC | 2022-08-16 15:20 UTC | 2.6 h | resolved |
| [PandaDoc Performance Degradation](https://rewindex.com/company/pandadoc/incidents/pvmbtfcrm0b7.md) | major | 2022-08-22 15:13 UTC | 2022-08-22 17:31 UTC | 2.3 h | resolved |
| [Trouble Opening Documents](https://rewindex.com/company/pandadoc/incidents/2by8zr06n8vc.md) | minor | 2022-08-23 13:03 UTC | 2022-08-23 14:32 UTC | 1.5 h | resolved |
| [Clients have issues with creating templates/documents](https://rewindex.com/company/pandadoc/incidents/t4xssbjxtj64.md) | major | 2022-08-30 16:00 UTC | 2022-08-30 17:33 UTC | 1.6 h | resolved |

## Cite this

PandaDoc posted 6 status incidents in August 2022 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pandadoc/2022/08
- Citation: PandaDoc, “PandaDoc in August 2022” (2022-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/2022/08 (CC BY 4.0).
- Markdown link: `[PandaDoc: PandaDoc in August 2022 (2022-08-01)](https://rewindex.com/company/pandadoc/2022/08)`


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Canonical: https://rewindex.com/company/pandadoc/2022/08 · Markdown: https://rewindex.com/company/pandadoc/2022/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:59.583Z