Companies / Otter.ai / changes

Otter.ai change history

4Major incident
When (UTC)ChangeKind
Critical incident: Sitewide outage
Otter.ai reported a critical sitewide outage starting 2026-09-14 22:58 UTC, lasting 19 min and resolving at 2026-09-14 23:17 UTC. At the initial update, users could log in and use Otter but might experience slowness; the final update confirmed systems were fully restored.
Major incident
Major incident: Issues joining Microsoft Teams meetings
Otter.ai reported a major incident affecting Otter joining Microsoft Teams meetings for some customers, starting 2026-09-07 22:51 UTC and resolved 2026-09-08 16:55 UTC, lasting 18 h 4 min. Otter deployed a fix and confirmed successful joining was restored.
Major incident
Major incident: Email Delivery Outage
Otter.ai reported a major outage affecting notification, invite, password reset and payment emails, reminders, and bulk export. It started at 2026-08-28 19:09 UTC and was resolved at 2026-08-28 20:18 UTC, lasting 1 h 8 min; Otter stated that systems were fully restored.
Major incident
Major incident: Delayed Summary and Speaker tagging
Otter.ai reported a major incident delaying Summary and Speaker tagging and also impacting Otter Chat. It started at 2026-08-26 13:46 UTC and lasted 31 h 38 min, resolving at 2026-08-27 21:24 UTC when Otter said its systems were fully restored.
Major incident