# Otter.ai change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=<history_id>&page=N`. Company profile: [Otter.ai](https://rewindex.com/company/otter-ai.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 4 | 4 | 2026-09-14 22:58 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-09-14 22:58 UTC | Major incident | [Critical incident: Sitewide outage](https://rewindex.com/change/i1e2839ced531ce.md) | outage | Otter.ai reported a critical sitewide outage starting 2026-09-14 22:58 UTC, lasting 19 min and resolving at 2026-09-14 23:17 UTC. At the initial update, users could log in and use Otter but might experience slowness; the final update confirmed systems were fully restored. |
| 2026-09-07 22:51 UTC | Major incident | [Major incident: Issues joining Microsoft Teams meetings](https://rewindex.com/change/i1758774292bc88.md) | outage | Otter.ai reported a major incident affecting Otter joining Microsoft Teams meetings for some customers, starting 2026-09-07 22:51 UTC and resolved 2026-09-08 16:55 UTC, lasting 18 h 4 min. Otter deployed a fix and confirmed successful joining was restored. |
| 2026-08-28 19:09 UTC | Major incident | [Major incident: Email Delivery Outage](https://rewindex.com/change/i7f83514148aecb.md) | outage | Otter.ai reported a major outage affecting notification, invite, password reset and payment emails, reminders, and bulk export. It started at 2026-08-28 19:09 UTC and was resolved at 2026-08-28 20:18 UTC, lasting 1 h 8 min; Otter stated that systems were fully restored. |
| 2026-08-26 13:46 UTC | Major incident | [Major incident: Delayed Summary and Speaker tagging](https://rewindex.com/change/i20d71acedfe3f5.md) | degradation | Otter.ai reported a major incident delaying Summary and Speaker tagging and also impacting Otter Chat. It started at 2026-08-26 13:46 UTC and lasted 31 h 38 min, resolving at 2026-08-27 21:24 UTC when Otter said its systems were fully restored. |


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Canonical: https://rewindex.com/company/otter-ai/changes · Markdown: https://rewindex.com/company/otter-ai/changes.md · JSON: https://rewindex.com/api/v1/companies/otter-ai/changes · Generated 2026-10-18T02:29:09.470Z