rewindex

CompaniesJiraMonthly reportsApril 2019

Jira in April 2019: incidents, uptime and changes

3incidents posted
2labelled major or critical
99.49%free of major/critical
99.45%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 38 min, incident time 3 h 56 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Problems with granting users access to JiraMajor1.5 hresolved04-12
Jira assign to user feature stopped workingMajor2.1 hresolved04-24

Other incidents 1

IncidentImpactStartedDurationStatusDay
Knowledge Base search is not working from Help Centre for Jira Service Desk customer accountsMinor2.5 hresolved04-30

Cite this

Jira posted 3 status incidents in April 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Jira in April 2019
Vendor
Jira
Date
URL
https://rewindex.com/company/jira/2019/04

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