# Jira in April 2019: incidents, uptime and changes

> Jira in April 2019: 3 incidents on its status page (2 major or critical), 99.49% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Jira’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/jira/2019/04
Last updated: 2019-05-01T02:13:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 1
- Uptime (vendor-reported): 99.49% free of major/critical incidents, 99.45% free of any incident; outage time 3 h 38 min, incident time 3 h 56 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2019](https://rewindex.com/company/jira/2019/03.md) · Next: [May 2019](https://rewindex.com/company/jira/2019/05.md) · [All months](https://rewindex.com/company/jira/reports.md) · [Jira](https://rewindex.com/company/jira.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Problems with granting users access to Jira](https://rewindex.com/company/jira/incidents/2xg2xjgjy3sb.md) | major | 2019-04-12 09:18 UTC | 2019-04-12 10:50 UTC | 1.5 h | resolved |
| [Jira assign to user feature stopped working](https://rewindex.com/company/jira/incidents/lkyrd27n1qd0.md) | major | 2019-04-24 10:29 UTC | 2019-04-24 12:35 UTC | 2.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Problems with granting users access to Jira](https://rewindex.com/company/jira/incidents/2xg2xjgjy3sb.md) | major | 2019-04-12 09:18 UTC | 2019-04-12 10:50 UTC | 1.5 h | resolved |
| [Jira assign to user feature stopped working](https://rewindex.com/company/jira/incidents/lkyrd27n1qd0.md) | major | 2019-04-24 10:29 UTC | 2019-04-24 12:35 UTC | 2.1 h | resolved |
| [Knowledge Base search is not working from Help Centre for Jira Service Desk customer accounts](https://rewindex.com/company/jira/incidents/2nh70422p6wz.md) | minor | 2019-04-30 23:42 UTC | 2019-05-01 02:13 UTC | 2.5 h | resolved |

## Cite this

Jira posted 3 status incidents in April 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/jira/2019/04
- Citation: Jira, “Jira in April 2019” (2019-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/jira/2019/04 (CC BY 4.0).
- Markdown link: `[Jira: Jira in April 2019 (2019-04-01)](https://rewindex.com/company/jira/2019/04)`


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Canonical: https://rewindex.com/company/jira/2019/04 · Markdown: https://rewindex.com/company/jira/2019/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:10.169Z