CompaniesHelp ScoutMonthly reportsSeptember 2025
Help Scout in September 2025: incidents, uptime and changes
4incidents posted
0labelled major or critical
100%free of major/critical
99.11%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 0 min, incident time 6 h 23 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Minor 4
Incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Delays in Updating Views | Minor | 4.2 h | resolved | 09-09 | |
| Degraded Performance & Slow Loading Issues | Minor | 46 min | resolved | 09-15 | |
| Delays to Conversation Updates | Minor | 38 min | resolved | 09-15 | |
| Degraded Performance & Slow Loading Issues | Minor | 48 min | resolved | 09-16 |
Maintenance 2
Show scheduled maintenance
Cite this
Help Scout posted 4 status incidents in September 2025 (0 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Help Scout in September 2025
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/2025/09