CompaniesHelp ScoutMonthly reportsSeptember 2018
Help Scout in September 2018: incidents, uptime and changes
4incidents posted
0labelled major or critical
100%free of major/critical
99.69%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 0 min, incident time 2 h 10 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Minor 3 · No impact listed 1
Incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Search and Folder Issues | Minor | 23 min | resolved | 09-04 | |
| Outbound Email Delay | Minor | 29 min | resolved | 09-13 | |
| Search and Folder Issues | No impact listed | 0 min | resolved | 09-20 | |
| Live Chat Issues | Minor | 1.3 h | resolved | 09-24 |
Maintenance 2
Show scheduled maintenance
Cite this
Help Scout posted 4 status incidents in September 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Help Scout in September 2018
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/2018/09