Help Scout: Live Chat Issues
Timeline of updates
- resolved
Services have been restored, chat is available. We're looking at what we can do to prevent this sort of thing from happening again in the future. Sorry for the trouble today!
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2018-09-24 16:35 UTC, resolved after 1.3 h, 1 update(s).
- Title
- Live Chat Issues
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/y652v6zwh0ww
Help Scout profileRecent Help Scout incidentsAll outages on September 24, 2018Help Scout in September 2018MarkdownJSON