CompaniesHeapMonthly reportsMay 2021
Heap in May 2021: incidents, uptime and changes
6incidents posted
2labelled major or critical
99.51%free of major/critical
97.80%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 3 h 37 min, incident time 16 h 19 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 3 · No impact listed 1
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Live View Latency | Major | 3.6 h | resolved | 05-17 | |
| Stalled Queries | Major | 1.7 h | resolved | 05-17 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Signup Unavailability When Using Safari | Minor | 2.5 h | resolved | 05-05 | |
| Site Unavailability | No impact listed | 1.2 h | resolved | 05-05 | |
| Elevated App Errors | Minor | 2.3 h | resolved | 05-25 | |
| Delayed Heap Connect Data | Minor | 7.9 h | resolved | 05-31 |
Maintenance 1
Show scheduled maintenance
Cite this
Heap posted 6 status incidents in May 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Heap in May 2021
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/2021/05