CompaniesGorgiasMonthly reportsAugust 2024
Gorgias in August 2024: incidents, uptime and changes
5incidents posted
3labelled major or critical
95.70%free of major/critical
94.66%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 31 h 57 min, incident time 39 h 43 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 3 · Minor 2
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Live update in helpdesk is not working | Major | 4.0 h | resolved | 08-02 | |
| Helpdesk Outage | Major | 0 min | resolved | 08-06 | |
| Outage on WhatsApp inbound and outbound messages | Major | 5 d | resolved | 08-30 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Outdated search results in customer search feature | Minor | 5.8 h | resolved | 08-16 | |
| Delay in the ingestion of ecom-related data | Minor | 2.0 h | resolved | 08-16 |
Cite this
Gorgias posted 5 status incidents in August 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in August 2024
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2024/08