Companies / Gorgias / incidents
Gorgias: Helpdesk Outage
Timeline of updates
- resolved
We experienced a short outage that affected 5 different regions(us-east4-65cd, aus-southeast1-fcb9, europe-west1-c511, us-central1-c433 and us-central1-d8ff), resulting in Helpdesk downtime in corresponding clusters. After investigating, our team identified that this was caused by an unannounced change from one of our infrastructure providers. The incident has been resolved and we are in communication with the provider to prevent future occurrences.
From Gorgias’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab). Gorgias profile · Recent Gorgias incidents · Markdown · JSON