CompaniesDialpadMonthly reportsSeptember 2021
Dialpad in September 2021: incidents, uptime and changes
Vendor-reported outage time 15 h 41 min, incident time 22 h 2 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 3 · Minor 2 · No impact listed 2
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Number selection and entry/DTMF issues. | Critical | 50 min | resolved | 09-27 | |
| Partial outage on Denmark Inbound calls | Major | 4.9 h | resolved | 09-25 | |
| Inbound call failure on US & CA numbers | Major | 5.9 h | resolved | 09-27 | |
| Partial Denmark Inbound Outage | Major | 4.0 h | resolved | 09-28 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issues with Outbound/Inbound calls for Australia | No impact listed | 0 min | resolved | 09-24 | |
| Voice and Messaging Incident | Minor | 1.9 h | resolved | 09-25 | |
| Problems with Inbound calls from Wireless Carriers | Minor | 4.5 h | resolved | 09-29 | |
| Partial Outage Netherlands Inbound Calls | No impact listed | 33 min | resolved | 09-30 |
Cite this
Dialpad posted 8 status incidents in September 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Dialpad in September 2021
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/2021/09