# Dialpad in September 2021: incidents, uptime and changes

> Dialpad in September 2021: 8 incidents on its status page (4 major or critical), 97.82% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dialpad’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dialpad/2021/09
Last updated: 2021-10-01T00:00:00Z

- Incidents posted: 8 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 1, major 3, minor 2, none 2
- Uptime (vendor-reported): 97.82% free of major/critical incidents, 96.93% free of any incident; outage time 15 h 41 min, incident time 22 h 2 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2021](https://rewindex.com/company/dialpad/2021/08.md) · Next: [October 2021](https://rewindex.com/company/dialpad/2021/10.md) · [All months](https://rewindex.com/company/dialpad/reports.md) · [Dialpad](https://rewindex.com/company/dialpad.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Number selection and entry/DTMF issues.](https://rewindex.com/company/dialpad/incidents/wv82ml1sphs6.md) | critical | 2021-09-27 16:01 UTC | 2021-09-27 16:51 UTC | 50 min | resolved |
| [Partial outage on Denmark Inbound calls](https://rewindex.com/company/dialpad/incidents/9pjxsbck43zr.md) | major | 2021-09-25 07:55 UTC | 2021-09-25 12:51 UTC | 4.9 h | resolved |
| [Inbound call failure on US & CA numbers](https://rewindex.com/company/dialpad/incidents/lyrnm0l45xr0.md) | major | 2021-09-27 18:18 UTC | 2021-09-28 00:12 UTC | 5.9 h | resolved |
| [Partial Denmark Inbound Outage](https://rewindex.com/company/dialpad/incidents/9dq3mfhvvpn0.md) | major | 2021-09-28 05:50 UTC | 2021-09-28 09:51 UTC | 4.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues with Outbound/Inbound calls for Australia](https://rewindex.com/company/dialpad/incidents/9gbl5sn0323p.md) | none | 2021-09-24 22:00 UTC | 2021-09-24 22:00 UTC | 0 min | resolved |
| [Partial outage on Denmark Inbound calls](https://rewindex.com/company/dialpad/incidents/9pjxsbck43zr.md) | major | 2021-09-25 07:55 UTC | 2021-09-25 12:51 UTC | 4.9 h | resolved |
| [Voice and Messaging Incident](https://rewindex.com/company/dialpad/incidents/v44pnydnd7jj.md) | minor | 2021-09-25 22:08 UTC | 2021-09-26 00:01 UTC | 1.9 h | resolved |
| [Number selection and entry/DTMF issues.](https://rewindex.com/company/dialpad/incidents/wv82ml1sphs6.md) | critical | 2021-09-27 16:01 UTC | 2021-09-27 16:51 UTC | 50 min | resolved |
| [Inbound call failure on US & CA numbers](https://rewindex.com/company/dialpad/incidents/lyrnm0l45xr0.md) | major | 2021-09-27 18:18 UTC | 2021-09-28 00:12 UTC | 5.9 h | resolved |
| [Partial Denmark Inbound Outage](https://rewindex.com/company/dialpad/incidents/9dq3mfhvvpn0.md) | major | 2021-09-28 05:50 UTC | 2021-09-28 09:51 UTC | 4.0 h | resolved |
| [Problems with Inbound calls from Wireless Carriers](https://rewindex.com/company/dialpad/incidents/mqqhy8j7q469.md) | minor | 2021-09-29 13:59 UTC | 2021-09-29 18:27 UTC | 4.5 h | resolved |
| [Partial Outage Netherlands Inbound Calls](https://rewindex.com/company/dialpad/incidents/hf6br7h2k257.md) | none | 2021-09-30 05:02 UTC | 2021-09-30 05:35 UTC | 33 min | resolved |

## Cite this

Dialpad posted 8 status incidents in September 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dialpad/2021/09
- Citation: Dialpad, “Dialpad in September 2021” (2021-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/2021/09 (CC BY 4.0).
- Markdown link: `[Dialpad: Dialpad in September 2021 (2021-09-01)](https://rewindex.com/company/dialpad/2021/09)`


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Canonical: https://rewindex.com/company/dialpad/2021/09 · Markdown: https://rewindex.com/company/dialpad/2021/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:01:12.198Z