CompaniesChargebeeMonthly reportsOctober 2023
Chargebee in October 2023: incidents, uptime and changes
8incidents posted
4labelled major or critical
99.26%free of major/critical
99.26%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 5 h 26 min, incident time 5 h 26 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 2 · Major 2 · Minor 4
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| DNS Resolution Issues with Revrec domain | Critical | 4.0 h | resolved | 10-19 | |
| Elevated Errors In EU Region | Critical | 15 min | resolved | 10-22 | |
| Elevated API Failures | Major | 0 min | resolved | 10-05 | |
| Issues with logging in to Chargebee application across all the regions | Major | 1.2 h | resolved | 10-31 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Intermittent API Timeout Errors in the US Region | Minor | 0 min | resolved | 10-03 | |
| AU Login Issues | Minor | 0 min | resolved | 10-05 | |
| Checkout Failures In Sandbox – Test Sites only | Minor | 0 min | resolved | 10-17 | |
| Revenue Story Dashboard Sync Issues | Minor | 0 min | resolved | 10-18 |
Maintenance 4
Cite this
Chargebee posted 8 status incidents in October 2023 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Chargebee in October 2023
- Vendor
- Chargebee
- Date
- URL
- https://rewindex.com/company/chargebee/2023/10