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Chargebee: Elevated API Failures

Impact: majorStatus: resolvedStarted Resolved (0 min)1 updateSource: status.chargebee.com (opens in new tab)

Timeline of updates

  1. resolved

    On October 5, 2023, between 02:50:00 and 03:02:00 UTC, a notable increase in failed API failures was observed during an internal planned production activity. These disruptions directly impacted operations related to updating search and list events functionalities within our systems. We have stopped the activity and rolled back the changes to restore the services. We sincerely apologize for any inconvenience this situation may have caused.

From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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