# Chargebee: Elevated API Failures

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-10-05 03:15 UTC · Resolved: 2023-10-05 03:15 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/whdv954hrb46](https://status.chargebee.com/incidents/whdv954hrb46)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2023-10-05 03:15 UTC: On October 5, 2023, between 02:50:00 and 03:02:00 UTC, a notable increase in failed API failures was observed during an internal planned production activity. These disruptions directly impacted operations related to updating search and list events functionalities within our systems. We have stopped the activity and rolled back the changes to restore the services. We sincerely apologize for any inconvenience this situation may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/chargebee/incidents/whdv954hrb46 · Markdown: https://rewindex.com/company/chargebee/incidents/whdv954hrb46.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/whdv954hrb46 · Generated 2026-10-18T09:38:42.422Z