# Chargebee in October 2023: incidents, uptime and changes

> Chargebee in October 2023: 8 incidents on its status page (4 major or critical), 99.26% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Chargebee’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/chargebee/2023/10
Last updated: 2023-11-01T00:00:00Z

- Incidents posted: 8 (major/critical: 4) · Maintenance: 4
- By vendor impact label: critical 2, major 2, minor 4
- Uptime (vendor-reported): 99.26% free of major/critical incidents, 99.26% free of any incident; outage time 5 h 26 min, incident time 5 h 26 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2023](https://rewindex.com/company/chargebee/2023/09.md) · Next: [November 2023](https://rewindex.com/company/chargebee/2023/11.md) · [All months](https://rewindex.com/company/chargebee/reports.md) · [Chargebee](https://rewindex.com/company/chargebee.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [DNS Resolution Issues with Revrec domain](https://rewindex.com/company/chargebee/incidents/m077vl89q06c.md) | critical | 2023-10-19 11:30 UTC | 2023-10-19 15:30 UTC | 4.0 h | resolved |
| [Elevated Errors In EU Region](https://rewindex.com/company/chargebee/incidents/h1sstv080nly.md) | critical | 2023-10-22 13:04 UTC | 2023-10-22 13:19 UTC | 15 min | resolved |
| [Elevated API Failures](https://rewindex.com/company/chargebee/incidents/whdv954hrb46.md) | major | 2023-10-05 03:15 UTC | 2023-10-05 03:15 UTC | 0 min | resolved |
| [Issues with logging in to Chargebee application across all the regions](https://rewindex.com/company/chargebee/incidents/0s0244grwrc9.md) | major | 2023-10-31 11:40 UTC | 2023-10-31 12:51 UTC | 1.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent API Timeout Errors in the US Region](https://rewindex.com/company/chargebee/incidents/5c8f8vqc804d.md) | minor | 2023-10-03 10:00 UTC | 2023-10-03 10:00 UTC | 0 min | resolved |
| [Elevated API Failures](https://rewindex.com/company/chargebee/incidents/whdv954hrb46.md) | major | 2023-10-05 03:15 UTC | 2023-10-05 03:15 UTC | 0 min | resolved |
| [AU Login Issues](https://rewindex.com/company/chargebee/incidents/dzgd8gkbhb92.md) | minor | 2023-10-05 17:00 UTC | 2023-10-05 17:00 UTC | 0 min | resolved |
| [Checkout Failures In Sandbox – Test Sites only](https://rewindex.com/company/chargebee/incidents/20dx3cx0mkc1.md) | minor | 2023-10-17 08:00 UTC | 2023-10-17 08:00 UTC | 0 min | resolved |
| [Revenue Story Dashboard Sync Issues](https://rewindex.com/company/chargebee/incidents/kr55y43txhf6.md) | minor | 2023-10-18 05:00 UTC | 2023-10-18 05:00 UTC | 0 min | resolved |
| [DNS Resolution Issues with Revrec domain](https://rewindex.com/company/chargebee/incidents/m077vl89q06c.md) | critical | 2023-10-19 11:30 UTC | 2023-10-19 15:30 UTC | 4.0 h | resolved |
| [Elevated Errors In EU Region](https://rewindex.com/company/chargebee/incidents/h1sstv080nly.md) | critical | 2023-10-22 13:04 UTC | 2023-10-22 13:19 UTC | 15 min | resolved |
| [Issues with logging in to Chargebee application across all the regions](https://rewindex.com/company/chargebee/incidents/0s0244grwrc9.md) | major | 2023-10-31 11:40 UTC | 2023-10-31 12:51 UTC | 1.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Chargebee Infrastructure Maintenance Notification](https://rewindex.com/company/chargebee/incidents/h3pjqnsl6d95.md) | maintenance | 2023-10-14 04:30 UTC | 2023-10-14 08:30 UTC | 4.0 h | resolved |
| [\[Scheduled\] Chargebee Infrastructure Maintenance Notification](https://rewindex.com/company/chargebee/incidents/8p4xhby4wqr7.md) | maintenance | 2023-10-15 04:30 UTC | 2023-10-15 08:30 UTC | 4.0 h | resolved |
| [\[Scheduled\] Chargebee Infrastructure Maintenance Notification](https://rewindex.com/company/chargebee/incidents/2rsnxf2gxf4g.md) | maintenance | 2023-10-21 04:31 UTC | 2023-10-21 08:30 UTC | 4.0 h | resolved |
| [\[Scheduled\] Chargebee Infrastructure Maintenance Notification](https://rewindex.com/company/chargebee/incidents/hgz59zhbzplj.md) | maintenance | 2023-10-22 04:31 UTC | 2023-10-22 08:30 UTC | 4.0 h | resolved |

## Cite this

Chargebee posted 8 status incidents in October 2023 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/chargebee/2023/10
- Citation: Chargebee, “Chargebee in October 2023” (2023-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/2023/10 (CC BY 4.0).
- Markdown link: `[Chargebee: Chargebee in October 2023 (2023-10-01)](https://rewindex.com/company/chargebee/2023/10)`


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Canonical: https://rewindex.com/company/chargebee/2023/10 · Markdown: https://rewindex.com/company/chargebee/2023/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:51.001Z