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Chargebee: Intermittent API Timeout Errors in the US Region

MinorStatus: resolvedStarted Resolved (0 min)1 updatestatus.chargebee.com (opens in new tab)

Timeline of updates

  1. resolved

    We have identified instances where our API services have encountered intermittent interruptions, leading to occasional timeouts for certain requests between 09:54 and 09:56 AM UTC. Our technical teams have determined the root cause and implemented a swift resolution to ensure a seamless user experience. We sincerely apologize for any inconvenience this situation may have caused.

From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2023-10-03 10:00 UTC, resolved after 0 min, 1 update(s).

Title
Intermittent API Timeout Errors in the US Region
Vendor
Chargebee
Date
URL
https://rewindex.com/company/chargebee/incidents/5c8f8vqc804d

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