# Chargebee: Intermittent API Timeout Errors in the US Region

> Chargebee status incident “Intermittent API Timeout Errors in the US Region” on 2023-10-03: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/5c8f8vqc804d
Last updated: 2023-10-03T10:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-03 10:00 UTC · Resolved: 2023-10-03 10:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/5c8f8vqc804d](https://status.chargebee.com/incidents/5c8f8vqc804d)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2023-10-03 10:00 UTC: We have identified instances where our API services have encountered intermittent interruptions, leading to occasional timeouts for certain requests between 09:54 and 09:56 AM UTC. Our technical teams have determined the root cause and implemented a swift resolution to ensure a seamless user experience. We sincerely apologize for any inconvenience this situation may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2023-10-03 10:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/5c8f8vqc804d
- Citation: Chargebee, “Intermittent API Timeout Errors in the US Region” (2023-10-03 10:00 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/5c8f8vqc804d (CC BY 4.0).
- Markdown link: `[Chargebee: Intermittent API Timeout Errors in the US Region (2023-10-03)](https://rewindex.com/company/chargebee/incidents/5c8f8vqc804d)`


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Canonical: https://rewindex.com/company/chargebee/incidents/5c8f8vqc804d · Markdown: https://rewindex.com/company/chargebee/incidents/5c8f8vqc804d.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/5c8f8vqc804d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:17:23.547Z