Chargebee: Checkout Failures In Sandbox – Test Sites only
Timeline of updates
- resolved
The checkout on TEST sites was failing with an error “Chargebee is not defined”. We determined this issue was caused by a recent application deployment, which inadvertently impacted the checkout workflow. When we rolled back the configuration, the problem was resolved for all affected customers. We sincerely apologize for any inconvenience or disruption this issue may have caused.
From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Chargebee, started 2023-10-17 08:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Checkout Failures In Sandbox – Test Sites only
- Vendor
- Chargebee
- Date
- URL
- https://rewindex.com/company/chargebee/incidents/20dx3cx0mkc1
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