# Chargebee: Checkout Failures In Sandbox – Test Sites only

> Chargebee status incident “Checkout Failures In Sandbox – Test Sites only” on 2023-10-17: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/20dx3cx0mkc1
Last updated: 2023-10-17T08:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-17 08:00 UTC · Resolved: 2023-10-17 08:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/20dx3cx0mkc1](https://status.chargebee.com/incidents/20dx3cx0mkc1)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2023-10-17 08:00 UTC: The checkout on TEST sites was failing with an error “Chargebee is not defined”. We determined this issue was caused by a recent application deployment, which inadvertently impacted the checkout workflow. When we rolled back the configuration, the problem was resolved for all affected customers. We sincerely apologize for any inconvenience or disruption this issue may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2023-10-17 08:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/20dx3cx0mkc1
- Citation: Chargebee, “Checkout Failures In Sandbox – Test Sites only” (2023-10-17 08:00 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/20dx3cx0mkc1 (CC BY 4.0).
- Markdown link: `[Chargebee: Checkout Failures In Sandbox – Test Sites only (2023-10-17)](https://rewindex.com/company/chargebee/incidents/20dx3cx0mkc1)`


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Canonical: https://rewindex.com/company/chargebee/incidents/20dx3cx0mkc1 · Markdown: https://rewindex.com/company/chargebee/incidents/20dx3cx0mkc1.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/20dx3cx0mkc1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:17:31.436Z