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CompaniesBigCommerceMonthly reportsSeptember 2026

BigCommerce in September 2026: incidents, uptime and changes

8incidents posted
3labelled major or critical
98.54%free of major/critical
97.60%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 10 h 29 min, incident time 17 h 14 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 4 · No impact listed 1

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Contact Center System OutageCritical6.5 hresolved09-16
Unable to export Catalog using Modern Import/ExportMajor1.1 hresolved09-14
Inaccurate product stock on category pagesMajor3.0 hresolved09-23

Other incidents 5

IncidentImpactStartedDurationStatusDay
Search document updates delays in Control Panel and Storefront experienceNo impact listed2.4 hresolved09-01
Delayed email delivery to Microsoft-hosted inboxesMinor3.4 hresolved09-04
Webhooks DelayMinor1.1 hresolved09-20
Partial search unavailabilityMinor1.6 hresolved09-26
Partial search unavailabilityMinor41 minresolved09-27

Cite this

BigCommerce posted 8 status incidents in September 2026 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in September 2026
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2026/09

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