# BigCommerce in September 2026: incidents, uptime and changes

> BigCommerce in September 2026: 8 incidents on its status page (3 major or critical), 98.54% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2026/09
Last updated: 2026-10-01T00:00:00Z

- Incidents posted: 8 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 1, major 2, minor 4, none 1
- Uptime (vendor-reported): 98.54% free of major/critical incidents, 97.60% free of any incident; outage time 10 h 29 min, incident time 17 h 14 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2026](https://rewindex.com/company/bigcommerce/2026/08.md) · Next: [October 2026](https://rewindex.com/company/bigcommerce/2026/10.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Contact Center System Outage](https://rewindex.com/company/bigcommerce/incidents/dv7x33q49tc3.md) | critical | 2026-09-16 09:15 UTC | 2026-09-16 15:42 UTC | 6.5 h | resolved |
| [Unable to export Catalog using Modern Import/Export](https://rewindex.com/company/bigcommerce/incidents/b62hhlqyxzcs.md) | major | 2026-09-14 22:09 UTC | 2026-09-14 23:14 UTC | 1.1 h | resolved |
| [Inaccurate product stock on category pages](https://rewindex.com/company/bigcommerce/incidents/hj26601r33lz.md) | major | 2026-09-23 20:16 UTC | 2026-09-23 23:14 UTC | 3.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Search document updates delays in Control Panel and Storefront experience](https://rewindex.com/company/bigcommerce/incidents/8rhkm8186ht4.md) | none | 2026-09-01 23:43 UTC | 2026-09-02 02:05 UTC | 2.4 h | resolved |
| [Delayed email delivery to Microsoft-hosted inboxes](https://rewindex.com/company/bigcommerce/incidents/d8x8s28ztttm.md) | minor | 2026-09-04 09:19 UTC | 2026-09-04 12:43 UTC | 3.4 h | resolved |
| [Unable to export Catalog using Modern Import/Export](https://rewindex.com/company/bigcommerce/incidents/b62hhlqyxzcs.md) | major | 2026-09-14 22:09 UTC | 2026-09-14 23:14 UTC | 1.1 h | resolved |
| [Contact Center System Outage](https://rewindex.com/company/bigcommerce/incidents/dv7x33q49tc3.md) | critical | 2026-09-16 09:15 UTC | 2026-09-16 15:42 UTC | 6.5 h | resolved |
| [Webhooks Delay](https://rewindex.com/company/bigcommerce/incidents/qcmqqhllr14g.md) | minor | 2026-09-20 07:55 UTC | 2026-09-20 09:01 UTC | 1.1 h | resolved |
| [Inaccurate product stock on category pages](https://rewindex.com/company/bigcommerce/incidents/hj26601r33lz.md) | major | 2026-09-23 20:16 UTC | 2026-09-23 23:14 UTC | 3.0 h | resolved |
| [Partial search unavailability](https://rewindex.com/company/bigcommerce/incidents/ymnkpnbzbvlc.md) | minor | 2026-09-26 18:30 UTC | 2026-09-26 20:04 UTC | 1.6 h | resolved |
| [Partial search unavailability](https://rewindex.com/company/bigcommerce/incidents/0yxfn7m54rc8.md) | minor | 2026-09-27 17:19 UTC | 2026-09-27 18:00 UTC | 41 min | resolved |

## Cite this

BigCommerce posted 8 status incidents in September 2026 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2026/09
- Citation: BigCommerce, “BigCommerce in September 2026” (2026-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2026/09 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in September 2026 (2026-09-01)](https://rewindex.com/company/bigcommerce/2026/09)`


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Canonical: https://rewindex.com/company/bigcommerce/2026/09 · Markdown: https://rewindex.com/company/bigcommerce/2026/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:22.490Z