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CompaniesBigCommerceMonthly reportsNovember 2023

BigCommerce in November 2023: incidents, uptime and changes

12incidents posted
1labelled major or critical
99.93%free of major/critical
96.48%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 26 min, incident time 25 h 20 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 8 · No impact listed 3

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Availability IssuesMajor26 minresolved11-14

Other incidents 11

IncidentImpactStartedDurationStatusDay
Domain Name Change IssuesMinor15 hresolved11-02
Intermittent search errorMinor15 minresolved11-02
Issues with Stencil CLI Theme UploadsNo impact listed14 minresolved11-07
Data processing delay in Analytics reportMinor7.3 hresolved11-07
Search IssuesMinor22 minresolved11-09
Search IssuesMinor26 minresolved11-09
B2B Edition Order Processing IssueNo impact listed0 minresolved11-11
App Marketplace 404 Errors on InstallMinor37 minresolved11-15
Buyers Portal login failuresNo impact listed30 minresolved11-15
B2B Edition Buyer Portal - Some stores buyer portal is not functioningMinor59 minresolved11-15
Increased response times for Search requestMinor11 minresolved11-23

Cite this

BigCommerce posted 12 status incidents in November 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in November 2023
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2023/11

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