# BigCommerce in November 2023: incidents, uptime and changes

> BigCommerce in November 2023: 12 incidents on its status page (1 major or critical), 99.93% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2023/11
Last updated: 2023-12-01T00:00:00Z

- Incidents posted: 12 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 8, none 3
- Uptime (vendor-reported): 99.93% free of major/critical incidents, 96.48% free of any incident; outage time 26 min, incident time 25 h 20 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2023](https://rewindex.com/company/bigcommerce/2023/10.md) · Next: [December 2023](https://rewindex.com/company/bigcommerce/2023/12.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Availability Issues](https://rewindex.com/company/bigcommerce/incidents/31jz6pyyj6yt.md) | major | 2023-11-14 00:58 UTC | 2023-11-14 01:24 UTC | 26 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Domain Name Change Issues](https://rewindex.com/company/bigcommerce/incidents/ppt1g2l2m00b.md) | minor | 2023-11-02 16:27 UTC | 2023-11-03 07:25 UTC | 15 h | resolved |
| [Intermittent search error](https://rewindex.com/company/bigcommerce/incidents/vjhbx5zj8xzd.md) | minor | 2023-11-02 23:23 UTC | 2023-11-02 23:38 UTC | 15 min | resolved |
| [Issues with Stencil CLI Theme Uploads](https://rewindex.com/company/bigcommerce/incidents/8m0lnskbsy1p.md) | none | 2023-11-07 10:56 UTC | 2023-11-07 11:10 UTC | 14 min | resolved |
| [Data processing delay in Analytics report](https://rewindex.com/company/bigcommerce/incidents/h1xc2rjkxzmf.md) | minor | 2023-11-07 14:22 UTC | 2023-11-07 21:43 UTC | 7.3 h | resolved |
| [Search Issues](https://rewindex.com/company/bigcommerce/incidents/k3vf55mrtq1h.md) | minor | 2023-11-09 01:41 UTC | 2023-11-09 02:03 UTC | 22 min | resolved |
| [Search Issues](https://rewindex.com/company/bigcommerce/incidents/yvk4dpp97phh.md) | minor | 2023-11-09 02:14 UTC | 2023-11-09 02:40 UTC | 26 min | resolved |
| [B2B Edition Order Processing Issue](https://rewindex.com/company/bigcommerce/incidents/w0ygvyymr5n0.md) | none | 2023-11-11 05:00 UTC | 2023-11-11 05:00 UTC | 0 min | resolved |
| [Availability Issues](https://rewindex.com/company/bigcommerce/incidents/31jz6pyyj6yt.md) | major | 2023-11-14 00:58 UTC | 2023-11-14 01:24 UTC | 26 min | resolved |
| [App Marketplace 404 Errors on Install](https://rewindex.com/company/bigcommerce/incidents/4xfhy59ydhs9.md) | minor | 2023-11-15 14:51 UTC | 2023-11-15 15:28 UTC | 37 min | resolved |
| [Buyers Portal login failures](https://rewindex.com/company/bigcommerce/incidents/brjc9bm2w879.md) | none | 2023-11-15 15:46 UTC | 2023-11-15 16:16 UTC | 30 min | resolved |
| [B2B Edition Buyer Portal - Some stores buyer portal is not functioning](https://rewindex.com/company/bigcommerce/incidents/pcgjmkp6rcv7.md) | minor | 2023-11-15 18:03 UTC | 2023-11-15 19:02 UTC | 59 min | resolved |
| [Increased response times for Search request](https://rewindex.com/company/bigcommerce/incidents/zkthf30msfyv.md) | minor | 2023-11-23 09:33 UTC | 2023-11-23 09:44 UTC | 11 min | resolved |

## Cite this

BigCommerce posted 12 status incidents in November 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2023/11
- Citation: BigCommerce, “BigCommerce in November 2023” (2023-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2023/11 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in November 2023 (2023-11-01)](https://rewindex.com/company/bigcommerce/2023/11)`


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Canonical: https://rewindex.com/company/bigcommerce/2023/11 · Markdown: https://rewindex.com/company/bigcommerce/2023/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:50.724Z