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CompaniesBigCommerceMonthly reportsOctober 2023

BigCommerce in October 2023: incidents, uptime and changes

10incidents posted
0labelled major or critical
100%free of major/critical
98.21%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 13 h 19 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 6 · No impact listed 4

Incidents 10

IncidentImpactStartedDurationStatusDay
Availability Issues with a subset of storesNo impact listed21 minresolved10-03
Intermittent Availability IssuesMinor37 minresolved10-03
Availability IssueNo impact listed0 minresolved10-03
Elevated Response TimesNo impact listed0 minresolved10-09
Intermittent Availability IssuesMinor22 minresolved10-18
BigCommerce Account Dashboard Availability IssueNo impact listed3.1 hresolved10-23
Search IssuesMinor2.5 hresolved10-24
BigCommerce Engineers have identified an issue where a subset of store owners are not able to install apps.Minor3.0 hresolved10-27
Data processing delay in Control Panel Analytics for a subset of storesMinor6.8 hresolved10-30
Intermittent Availability IssuesMinor20 minresolved10-30

Cite this

BigCommerce posted 10 status incidents in October 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in October 2023
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2023/10

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