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BigCommerce: Elevated Response Times

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 12:30 PM UTC and 12:54 PM UTC, BigCommerce engineers were alerted and began investigating an issue involving elevated response times across a subset of stores. A fix has been implemented, and response times have now returned to normal levels.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2023-10-09 13:14 UTC, resolved after 0 min, 1 update(s).

Title
Elevated Response Times
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/incidents/zszrbwh3v43b

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