rewindex

CompaniesBigCommerceMonthly reportsSeptember 2022

BigCommerce in September 2022: incidents, uptime and changes

12incidents posted
1labelled major or critical
99.80%free of major/critical
98.88%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 24 min, incident time 8 h 3 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 9 · No impact listed 2

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
PayPal Commerce Platform Issues - Checkout & Payment ProcessingMajor1.4 hresolved09-07

Other incidents 11

IncidentImpactStartedDurationStatusDay
Customers API endpoint degraded performanceMinor1.4 hresolved09-01
Intermittent 500 Erorrs - Control Panel and StorefrontNo impact listed0 minresolved09-07
Intermittent Availability IssuesMinor32 minresolved09-14
Intermittent Availability IssuesMinor24 minresolved09-19
Intermittent Availability IssuesMinor38 minresolved09-22
Corporate Website AvailabilityMinor50 minresolved09-23
Corporate Website AvailabilityMinor49 minresolved09-26
Checkout IssuesMinor53 minresolved09-28
Availability IssuesMinor35 minresolved09-28
Incorrect shipping quotesMinor34 minresolved09-29
BigCommerce Corporate Website AvailabilityNo impact listed18 minresolved09-30

Cite this

BigCommerce posted 12 status incidents in September 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in September 2022
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2022/09

All BigCommerce monthsRecent incidentsMarkdown